Reliable Property Maintenance & 24/7 Emergency Support for Milton Keynes Landlords & Agents

Keeping your property in good repair

You are responsible for keeping the structure and exterior in repair, and for maintaining heating, hot water, sanitation, and safe installations throughout the tenancy.

• Before letting: check heating, alarms, leaks, doors, windows, and appliances.
• During the tenancy: respond promptly to repair reports and keep a simple log.
• Plan ahead: quarterly checks catch small issues before they become expensive.

Our maintenance retainer covers routine small works and scheduled inspections so your property stays tenant-ready.

Health and safety standards

Rental homes must meet recognised health and safety expectations while occupied. Standards apply whether you let a single flat or a shared house.

• Working smoke alarms on each storey and CO alarms where the law requires them.
• Safe gas appliances with an annual Gas Safety record where applicable.
• Sound electrics, clear escape routes, and sensible fire precautions in shared properties.

Regulated gas and electrical work is quoted separately; we coordinate certified contractors when needed.

Houses in multiple occupation (HMO)

If three or more unrelated tenants share facilities, or you run a larger licensable HMO, extra rules may apply — including licensing, room sizes, and enhanced fire safety.

• HMOs often need more frequent maintenance because of higher daily use.
• Shared areas — kitchens, bathrooms, halls — should be included in your repair plan.
• Document inspections and remedial works for your own records.

Portfolio and multi-unit retainer tiers are designed for landlords managing several rooms or properties across Milton Keynes.

Right to rent checks

Before a new tenancy starts, you must confirm that each adult aged 18 or over has the right to rent in the UK, and carry out follow-up checks where permission is time-limited.

• Complete checks before occupation, not after.
• Keep secure copies of what you checked and when.
• If you use a letting agent, confirm they handle this as part of their service.

Deposits and tenant fees

For most private assured shorthold tenancies, deposits must be protected in an approved tenancy deposit scheme within the legal time limit.

• Most upfront tenant fees are restricted by law — usually only rent, a refundable deposit, and limited permitted payments.
• Clear written terms at the start reduce disputes over money later.
• Keep deposit paperwork and the prescribed information you must provide.

If rent is not paid on time

Tenants are responsible for paying rent when it is due, but personal circumstances can change quickly. Early, calm action usually works better than leaving arrears to build up.

• Speak with the tenant promptly and confirm the amount outstanding in writing.
• Consider a realistic short-term payment plan where appropriate.
• Eligible tenants may access local housing support — helping them stabilise can protect your income.
• Keep a dated record of every conversation and payment offered or received.